Refund policy

General

In general, custom printed orders are non-refundable since they cannot be resold. If there is an issue with your order we will be happy to work with you to come to a solution. Refer to our Terms of Service to see if the issue falls into our allowable range. Since all of our items are handmade, there may be variations between or even within an order.

Items that have a mechanical issue or manufacturer's defect will be reprinted and re-shipped to the customer. A mechanical issue in most cases means a flaw in the product that prevents it from being used for its intended purpose.